Bristol Tennessee Essential Services (BTES) is a municipally-owned electric utility that also provides high-speed Internet, telephone, and cable television services over a fiber optic network. BTES is in the business of providing reliable, safe and cost-effective electric service to more than 33,000 customers in a 280-square-mile service area in the City of Bristol and Sullivan County, Tennessee. Sixty years after our inception as an electric company, BTES began providing Internet and cable television services in 2005. One year later, the BTES’ telephone services were fully operational. BTES now provides some of the fastest Internet speeds available in the United States with speeds of one Gigabit per second available to every business and home in our service area!
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