Our Pledge to You
At Viamedia, we are one team with one mission… you.
You. Our Employees.
You. Our Customers.
You. Our Partners.
We strive to make it simple to do business with us so that we can assist you in achieving your advertising objectives.
This is why we pledge to you:
- To strive to provide world class customer service
- To employ friendly, efficient and helpful team members
- To listen openly to feedback and be quick to act when needed
- To always put you first
- To expect only the best from our team
- To invest in enhanced opportunities for training, coaching, mentoring and industry involvement for our internal customers
- To embrace diversity and dedicate resources to offer equal employment opportunities to all
We will do this by providing you with the following:
Communication – As a valued client, you can be assured that your Viamedia Account Executive will be available to answer any questions you may have about your advertising campaign objectives, delivery and effectiveness. This includes a mid-campaign and post campaign review to discuss your overall marketing direction and expectations.
We Want to Hear from You – As a Viamedia customer, you always have a voice. If you have any questions or concerns about your advertising or suggestions about how we can better support your business needs, feel free to contact us directly at 800-VIA-9126 or by email at info@viamediatv.com. If for some reason you don’t connect with someone immediately, you will get a call or an email back within 24-hours guaranteed.
One Team, One Mission
